Complaints

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Complaints

Procedure For Filing A Complaint

Investor can lodge complaint / grievance with “Stock Broker / Depository Participant Name” through Email to designated grievance email address of “Stock Broker / Depository Participant Name” – “Designated email address for grievance” – ig@adwealthgroup.com

Status Of The Complaint Filed

For Status of the Complaint filed, the response will be received on your registered email address within seven working days from the date of complaint filed.

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Attention Investors

Prevent unauthorised transactions in your account --> Update your mobile numbers/email IDs with your stock brokers. Receive information of your transactions directly from Exchange and CDSL on your mobile/email at the end of the day

KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.

No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account.

Filing compliant on SCORES 2.0 - Easy & quick: (a) Register on SCORES portal (b) Mandatory details for filing complaints on SCORES : Name, PAN, Address, Mobile Number, E-mail ID (c) Benefits: i. Effective Communication, ii. Speedy redressal of the grievances.

Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020.

Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.

Pay 20% margin of the transaction value to trade in cash market segment.

Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard.

FOR ANY GRIEVANCE OR INVESTOR COMPLAINT:
PLEASE MAIL US AT avonmanagement@gmail.com, ig@adwealthgroup.com, Compliance Officer : Manish Kumar Jain, Contact No. +91 33 4030 2999

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